Complaints

WHAT CAN YOU DO IF YOU WISH TO COMPLAIN ABOUT OUR SERVICES OR CONTACT US?

If you wish to make a complaint, please contact us:

By email – dnaautohausltd@outlook.com
By telephone – 01562 261031
In writing – please write to Suki Mattu at:

DNA Autohaus Ltd
6 Mason Road
Kidderminster
DY11 6AF

If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction,
please contact the Financial Ombudsman Service (“FOS” – www.financial-ombudsman.org.uk). Please note that FOS may not be able to deal with complaints from business customers.

If you require further information, please contact us by telephoning the above number.